Sr. SQL DBA
- MCSA SQL certification required
- Certification and/or experience working in an ITIL or IT Service Management environment preferred
- Positive flexible personality
- Proven track record excelling in an enterprise environment
The Database Administrator I will support customer s accounts, assisting with the responsibility to ensure the stability of the SQL server and clustered environments. Troubleshooting issues as they arise, but leading the drive to make recommendations that will reduce incident occurrence and meet the accounts business needs. Ideal candidate should be someone who enjoys and can assist with the design, architecture, planning of SQL Database(s) and Database clusters. You must enjoy a close-knit team environment of shared responsibility and be willing and able to work a flexible schedule as needed to cover specific Accounts, scheduling requirements or projects.
Typical duties include, but are not limited to:
Provide tier one support for the Database Administration team
Install, configure, troubleshoot and SQL databases, as well as cluster technologies.
Perform capacity planning, and monitor database usage.
Accurately document procedures, configurations, trouble descriptions and problem resolution.
Work with and provide support to developers to implement solutions as needed, release code, and creatively solve problems.
Participate in incident management and problem resolutions in a timely fashion, escalate issues as needed.
Document all work actions as required by VectorUSA and clients in accordance with standard policies and procedures
Work with VectorUSA, client and third-party technical and service teams to maintain, troubleshoot and connect technical issues
Perform advanced systems testing and operational tasks for a wide variety of systems
Support multiple systems in 24 x 7 environment operational environments with high uptime requirements. Varied shift schedules may include day, night and weekend hours
Other duties as assigned
Foundational knowledge of Microsoft Operating systems and Microsoft SQL.
Knowledge of Virtual Environments, storage, and Raw Data Mapping.
Ability to work in a self-directed manner on multiple tasks or projects, with excellent organizational and time-management skills
High level of professionalism, particularly working with and assisting clients with technical questions and issues
Ability to produce and maintain documentation of information security systems using a variety of tools (i.E. Microsoft Word, Microsoft Visio, Microsoft Excel, Microsoft SharePoint, etc.)
Ability to travel up to 20%, when needed.
MCSA SQL certification required
Demonstrated skill in working effectively with people of all technical levels including conflict resolution, collaborative problem solving, and responsive customer service is required.
Certification and/or experience working in an ITIL or IT Service Management environment preferred.
PHYSICAL AND MENTAL DEMANDS
Must be amenable to additional hours and days beyond regular schedule to provide time-off coverage for co-workers on short notice.
Must be flexible and able to transport themselves to Customers locations as needed
Must be available for on call rotation for afterhours support, one week out of every eight.
Work may involve travel to various locations including outdoor settings, activity at field or program service delivery work sites, and some evening and/or weekend hours.
Supervisors operate a variety of office equipment which may require keyboarding, sitting for long periods of time, and mobility to attending meetings and visit work and/or construction sites as necessary.
Field assignments may require work in inclement weather at dirty, wet, noisy, and/or cramped work sites, may require strenuous physical effort and/or physical agility, and may require working in potentially hazardous conditions.
The work may occasionally involve strenuous physical labor, physical dexterity, and/or require mechanical aptitude.
Stress associated with project deadlines, competing requests, and demanding internal and external customer service requirements is present.
Interpersonal contacts may be emotionally sensitive or confrontational.