Technical Support Representative

Santa Monica

Posted: 09/20/2019 Skill Set: Other Job Number: 892

Responsibilities:
  • Provides basic technical support and assistance to clients.
  • Addresses and responds to customer inquiries on organizational products and services, including installation, operational functions, troubleshooting, and maintenance.
  • Possesses a basic understanding of the organization' s products and services, but escalates more complex inquiries.
  • Works under the close direction of senior personnel in the functional area.
  • Possible weekend work to help with moving computers, however candidate will be given ample time as to when weekend work is scheduled.

 

Skills:

Technical support, break/fix. Installs. Computer disconnects, Move computer hardware from one desk to another and reconnects. Able to lift 40 lbs

 

Education:

- A+ Cert 6 - 9 years

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