Desktop Support Technician

Sherman Oaks, CA 91423

Posted: 11/22/2022 Employment Type: Direct Hire Skill Set: Engineering Job Number: 2327

Job Description

We are looking for a Desktop Support Technician to support a project for our client that is a non-profit organization in Los Angeles, CA.
Requirements
  • At least 2+ years of experience providing support for blended environments: 90% Windows 10% MAC
  • Ability to troubleshoot helpdesk issues for hardware and software related issues, experience with Active Directory
  • Provide Desktop Support Service across diverse business units - working in a multi- networks and multi-domains environment.
  • Image/Migrate end-user computers and users from Windows 7 to Windows 10
  • This includes user profiles, documents, Mapped drives, VPN connections, Citrix Workspace, Network printers, Microsoft outlook, adding mail boxes and shared inboxes
  • Preferred experience with imaging tools: SCCM/MDT/Ghost/Acronis or any other imaging software tool (need to know the step by step process for migrations from Windows 7 to 10)
  • Resolution of all post migration issues: missing drives, printers, browser bookmarks, Network connectivity LAN, WLAN, VLAN
  • Expertise in working with ticketing systems along with deskside support duties for imaging and remote
  ABOUT US:
Kinect provides career advice and advancement to tech professionals while providing best in class support to our clients.   Kinect specializes in roles in software and applications, IT infrastructure and operations.  We provide contract and project resources to a broad range of organizations on a national basis.  Contact us to see how Kinect can help you further your career goals.
Kinect provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal requirements, Kinect complies with applicable state and local laws governing non-discrimination in employment in every location in which the company conducts business

Meet Your Recruiter

Carlos Padilla
Technical Recruiter

Born and raised in Las Vegas, Nevada, Carlos has recruited in multiple sector’s including Accounting & Finance, HR, Convention Services, and Supply Chain & Logistics. Carlos has a passion for helping others make life changing career moves. Most recently Carlos made his own move into Technology where he plans to apply his 6 years of experience. On his off time, you will find Carlos playing adult league baseball on Sundays and grilling food on the weekends with his friends and family. He also, volunteers with JAG (Jobs for America’s Graduates) and speaks to high school students on how to build out resumes for entry level positions.

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