Senior IT Helpdesk Engineer

Los Angeles, CA 90024

Posted: 06/21/2022 Employment Type: Direct Hire Skill Set: Engineering Job Number: 2145

Job Description

We are looking for a Senior IT Helpdesk Engineer to support a project for our client that is a Business Management firm in Los Angeles, CA.

  • Working knowledge (ie: administration) of MS-Windows workstations and servers
  • Working knowledge of Microsoft Office applications
  • Familiarity with Business Management, Accounting and Tax applications
  • Technical troubleshooting skills with demonstrated ability to recognize problems before they occur including repair and/or reinstallation of software/hardware
  • Familiarity with ticketing systems: Samanage

Technical Background:
  • Strong customer service skills
  • Strong oral and written communication skills
  • Strong sense of urgency
  • Strong organizational skills
  • Ability to effectively prioritize tasks
  • Ability to assimilate training quickly and efficiently
  • Strong time management skills
  • Remote Support Tools – GoToAssist preferred
  • Virtual Environment Experience- VMware preferred

Education / Experience:

5+ years of Help Desk experience preferred

AA or Trade School Degree in technical field preferred

Experience interacting with and understanding the needs of high level executives

Experience supporting Microsoft operating systems for workstations

MCP, A+, and Security+ Certification is a plus



Kinect provides career advice and advancement to tech professionals while providing best in class support to our clients.   Kinect specializes in roles in software and applications, IT infrastructure and operations.  We provide contract and project resources to a broad range of organizations on a national basis.  Contact us to see how Kinect can help you further your career goals.

Kinect provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal requirements, Kinect complies with applicable state and local laws governing non-discrimination in employment in every location in which the company conducts business

Meet Your Recruiter

Carlos Padilla
Technical Recruiter

Born and raised in Las Vegas, Nevada, Carlos has recruited in multiple sector’s including Accounting & Finance, HR, Convention Services, and Supply Chain & Logistics. Carlos has a passion for helping others make life changing career moves. Most recently Carlos made his own move into Technology where he plans to apply his 6 years of experience. On his off time, you will find Carlos playing adult league baseball on Sundays and grilling food on the weekends with his friends and family. He also, volunteers with JAG (Jobs for America’s Graduates) and speaks to high school students on how to build out resumes for entry level positions.

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